Frequently Asked Questions
How do I contact the property manager?
You can email us at support@mclarinmgmt.com or give us a call at 425.249.0548 (voicemail service). We work hard to get back to community members in a timely manner.
Where do I send HOA payments?
Email us at support@mclarinmgmt.com for HOA-specific addresses or reference the welcome letter you were mailed.
How do I join the online HOA portal.
The portal is invitation only. Please email us at support@mclarinmgmt.com and we will send an invitation email with instructions on how to get started.
Why should I join the HOA portal?
Community documents sumch as meeting minutes, maps, governing documents and more can be found on the portal. You can also check the status of your account payment history and set up autopay. In addition, a community calendar is available for keeping up on upcoming meetings and events.
Do I have to join the HOA portal?
No. However, sharing your email address will ensure you are added to our email list for important communications.
Can I pay my dues online?
Yes, the portal supports online payments, including autopay. There are three payment options, E-Check, Credit Card or Debit Card. However, please note that standard transaction fees apply for using online payment services.
What free options do I have to pay my dues?
You can always send a physical check to the HOA. Email us at support@mclarinmgmt.com for HOA-specific addresses. Additionally, if your bank or credit union has online bill pay, that might be a good alternative. When setting that up, your street address can serve as the account number. Use 425.249.0548 as the payee’s phone number.
Can I pay for the year in advance?
Yes, many homeowners find it convenient to pay lump sums quarterly, semi- annually or pay for the year in advance, depending on your HOA’s dues frequency.
When will my account balance be added to my account on the portal?
Account balances or prepaid payments will take several weeks to verify. Please be patient as we update each owner’s accounts. We appreciate everyone’s understanding as we work to make the transition as smooth as possible!